Quality Management Systems
The ISO 9001:2015 standard was issued in 2015, hence the “:2015” in the name, by ISO (The International Organisation for Standardisation). This fifth edition of the standard (the first is from 1987) cancels and replaces the previous edition from 2008. Until September 2018 both editions are valid, after that only ISO 9001:2015 will be valid.
In developing the standard, the management system principles that most successful manufacturing and service companies in the world now adhere to were taken into consideration. The standard therefore introduces good practice and, as such, it may serve well organisations that wish to adopt the best management practices possible.
The standard focuses mainly on the effectiveness of a quality management system in meeting customer requirements. It is applicable to all organisations regardless of their size, type, product or service provided they wish to control and improve their business performance and enhance customer satisfaction.
The standard specifies the requirements for a quality management system, their application in practice enables organizations to demonstrate its ability to consistently provide products and services that meet customer requirements and improving customer satisfaction and with this it provides the base for successful business.
Organizations that use the standard requirements in their daily work, that companies can after successful performed certification process recieve the certificate for quality management systems in accordance with the requirements of ISO 9001:2015.
The standard specifies the requirements for a quality management system, their application in practice enables organizations to demonstrate its ability to consistently provide products and services that meet customer requirements and improving customer satisfaction which provides the base for successful business. Organizations which use the standard requirements in their daily work, can after successfully performed certification audit, recieve the certificate for quality management systems in accordance with the requirements of ISO 9001:2015.